How 4 Brands are Leveraging Social Media

At yesterday’s Social Media World Forum in Santa Clara, CA, I attended a panel discussion entitled “Benchmarking Advertising on Social Networks.” The panelists represented American Airlines, Harley Davidson and Warner Brothers Records. I also...

Does your company have a social media policy?

Social media is on top of everyone’s mind.  Most professionals have already set up their profile on Linkedin.  While many individuals are becoming conversant with Twitter and Facebook, the jury is still out on how effective and compelling these new tools are for...

What’s your sales process?

Customers don’t live in a one-size-fits-all world.  Customers expect you to deal with them as individuals… individual unique companies with differentiated needs and distinctive requirements.  To be successful your company should not have a...

Dos and Don’ts of Email Marketing

It has been six years since Congress enacted legislation controlling the way businesses can use emails to send commercial messages. And yet, hardly a day goes by that I don’t receive unsolicited email with no Unsubscribe link, in violation of the CAN-SPAM Act....

Clara Shih on “Marketing in the Facebook Era”

Yesterday I had the privilege of hearing Clara Shih, CEO & Founder of Hearsay Labs, speak on the topic of “Marketing in the Facebook Era” at a DMA of Northern California luncheon. Clara recently wrote a book on the topic: The Facebook Era: Tapping...